Disclaimer and Privacy Norms

Disclaimer

By using this portal, you acknowledge your assent to the following conditions of use without limitation or qualification. Please read these conditions carefully before using this Portal. These terms and conditions may be revised at any time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current terms and conditions to which you are bound.

Privacy Policy

· The Security and privacy of the Personal Information is of utmost importance to HDFC ERGO General Insurance Company Limited (HEGI).

· HEGI is committed to ensure protection and safeguarding of the privacy & confidentiality of personal information that it collects, processes and retains during the course of business.

· HEGI shall ensure that the privacy is protected and personal information given by you shall be utilized for the intended purpose.

· Personal Information will never be utilised in any manner which could directly or indirectly result in any harm.

· HEGI shall never sell or trade any Personal Information of its customers.

Collecting Your Personal Information

HEGI collects personal information like Name, Date of Birth, Personal Identification Numbers, Email Address, Contact no, Contact address, Medical details, Financial details, Beneficiary name, Beneficiary address, Beneficiary relationship and other details via modes of communication over Mobile app.

Uses, Choice & Disclosure

You must make a note that the information provided to HEGI through any of the aforementioned modes for whatever purpose will be deemed as authorization to HEGI to store and use your personal information/data for usage as detailed below:

· Personal Information collected from you may be used for offering products and services of HEGI.

· Personal information may be shared with the Government Authorities or, Statutory Authorities to meet the statutory and legal obligations, Financial Institutions, Credit Rating Agencies and other competent authorities authorised by the Government Authority or as per provisions of laws, or to any third parties as per directions received under extant laws.

· HEGI may also provide access of the personal information to Company Employees, Licensed Agents, Legal Advisors, Consultants, Service Providers, Auditors, Reinsurers, Co-insurers, any other parties with legitimate business, legal, statutory or regulatory purpose.

· HEGI may also utilise or share the Personal information for Data Analytics, Statistical Analysis, Risk Analysis, agencies authorised to carry out customer satisfaction or any other survey for the Company and other data analytics / data enrichment activities.

Updation

Subject to prevailing laws, you may request for updation of your Personal Information from HEGI.

Security

HEGI will implement the security practices, procedures and standards as per Information Security Policy of the Company in line with the best practices, standards and prevailing regulations around Information Security.

Changes in This Privacy Statement

HEGI reserves the right to modify this privacy statement at any time by posting the same on the Portal under Terms and conditions.

Business Transition

If HEGI undergoes a business transition viz- Acquisition, Merger, Stake sale it may lead to transfer of Information among the relevant parties.

Links

Where a link to a non- HDFC ERGO General Insurance Company Limited site(s) exists, which, has not been authorized by HEGI, HEGI, will not be responsible or liable in any way for the content of the linked website or Portal link including any products, services or other items offered through that website and shall be govern as per their respective Privacy norms.